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An explanation of how social and emotional intelligence are related to cultural factors in the case of Andres could be how socially, Andres is an

intelligent person who was able to sustain a successful practice as a child psychiatrist. Andres was able to support his family and provide for them

and being of Hispanic heritage, it is important for the man of the family to support them and not be dependent upon them. Culturally, Andres may have

a traditional value and belief system which dictates the definition of an independent man. Andres may feel due to his physical limitations that he is

not viewed as a man regardless of how often his devoted family members may state the opposite. According to Peck’s psychological development, in

middle adulthood, some people in this category go through a stage called mental flexibility versus mental rigidity (Zastrow & Kirst-Ashman 2013) pg.


In my opinion, Andreas is demonstrating characteristics of this stage as although he has been educated on the importance of not attempting to

complete tasks that are harmful for him such as ambulating without assistance, he continues to do so even at the risk of falling and injuring

himself. Andres has been unfortunately stricken with a debilitating disease and he is not able to be as independent in manner areas of his life.

Andres is frustrated due to this reality, however, he was open to attending sessions in order to have someone besides his family to vent to

(Plummer., Makris., & Brocksen 2014). In middle adulthood, some people in this stage of life of fixed in their ways and are not open to suggestions

or opinions of others. Andres’s behaviors and feelings are not unique as many people who are used to being independent in the majority of areas of

their lives and then become rapidly dependent in those areas, experience frustration and depression. “Social Intelligence (SI) is the ability to get

along well with others, and to get them to cooperate with you. Sometimes referred to simplistically as “people skills,” SI includes an awareness of

situations and the social dynamics that govern them, and a knowledge of interaction styles and strategies that can help a person achieve his or her

objectives in dealing with others. It also involves a certain amount of self-insight and a consciousness of one’s own perceptions and reaction

patterns.” While Emotional Intelligence (EI) can be defined as a person having the

ability to the ability to perceive, control and evaluate emotions.

Culturally, some people demonstrate a deficit in their own perceptions of their intelligence level in these areas based on their own knowledge and

value system.

As a social worker, in the case of Andres, I may apply the concept of emotional/social intelligence to how he is coping logically with his

disability. I would also factor in cultural competence into my assessment of Andres. Andres seems in demonstrate difficulty expressing his need for

help and as his social worker, I would try and assist Andres with learning skills to communicate effectively with those who care about him and for

him. I would engage in active listening during sessions with Andres and try and help him find effective ways of expressing his needs as well as at

the time, still feeling that he is not a burden on his family. I would encourage Andres to re-consider physical therapy and would provide resources,

if any, to express how if he did attend, he may be able to function in some capacity independently. I would empathize with Andres’s feelings of

inadequacy and would probably suggest sessions where he can interact with others who may be experiencing similar emotional/social problems and


An explanation of how social workers might apply social and emotional intelligence in social work practice can be to promote good health both

physically and emotionally to those in therapy. “Counseling/psychotherapy often involves helping people to modify their patterns of social

intelligence, particularly those that cause clients to have problems in their interpersonal relationships. (Zastrow, Kirst-Ashman 2013) pg. 476. If a

client is demonstrating challenges interacting appropriately, a social worker may want to offer their client alternative ways to socialize in an

effort to improve their skills in this area. A social worker may also discuss with their client how they are feeling physically as usually when

someone is not feeling well, it may affect how they interact with others. A social worker may apply emotional intelligence by being empathetic

towards the needs of their clients and encouraging the client to work through problems that they are experiencing in a productive manner. A social

worker may evaluate how their client is able to process information in their environment and it is then related to others.

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